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FARO® Base di Conoscenza

Test diagnostico del sistema ScanPlan

ScanPlan.PNG

Panoramica

Quando si riceve uno dei seguenti codici di errore, un test diagnostico di sistema aiuterà a diagnosticare potenziali problemi del FARO® ScanPlanTM e sarà probabilmente richiesto se si contatta l’Assistenza clienti.

  • 203: LED di stato ScanPlan rosso: guasto del sistema
  • 212: La porta USB esterna non funziona
  • 320: Impossibile avviare la mappatura
  • 362: L’esportazione su USB non funziona

Avvio di un test diagnostico del sistema

  1. Collegare il telefono o PC allo ScanPlan.
  2. Inserire una chiavetta USB nello ScanPlan.
  3. Nella schermata iniziale, fare clic sul pulsante del menu nell'angolo in alto a destra.
  4. Fare clic su Test di sistema.
  5. Fare clic su RUN TEST (ESEGUI IL TEST).
  6. Salvare i risultati e contattare l’Assistenza clienti se lo scanner continua a presentare problemi.

Vedere anche

Parole chiave

collegare, telefono, connettere, installare, scansione, piano, connettore, diagnostica, test, sistema, risoluzione dei problemi, report